Q1. Are you a trading company or factory?
A: Factory. We specialized in toner/ink/master for more than 10 years.
Q2. What are your terms of payment?
A: Payment<=1000USD, 100% in advance. Payment>=1000USD, 30% T/T in advance, balance before shippment.
Q3. What are your terms of delivery?
A: FOB, CIF, EXW
Q4. How about your delivery time?
A: Generally, it will take 7 to 15 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q5. Can you produce according to the samples?
A: Yes, we can produce your samples or technical drawings. We can build the molds and fixtures.
Q6. What is your sample policy?
A: We can supply the sample(specific items) if we have it in stock, but the customers will pay the shipping cost.
Q7. Do you test all your goods before delivery?
A: Yes, we have a 100% test before delivery
Q8: How do you make our business long-term and a good relationship?
A:1. We keep good quality and competitive prices to ensure our customers benefit ;
2. We respect and treat every customer as our friend. We do business sincerely and responsibly as we always do.
Our Service
1. Fast inquiry reply
2. OEM package available
3. Sample order available
4. Ontime cargo transport methods: DHL, FedEx, TNT, EMS, UPS, by air, by sea, by land
5. Cargo tracking service. We will track the cargo until you receive the goods
6. After-sale service. If you have any questions about the products, contact us anytime and we will solve the problem together.
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